We’re just getting started, but our experience is long-lived.

Founded during a pandemic, our fully virtual team believes in the tremendous opportunity to transform commercial insurance in the E&S market. We’re focused on removing the pain points and operational inefficiencies that have long frustrated brokers and underwriters alike. 

October
2020

14 team members came together to begin building Joyn’s workflow platform to support the entire underwriting process

July
2021

Strategic insurance partnership and investment from SiriusPoint is announced; Joyn opens for business with E&S Property in 21 states and 6 industry verticals (over 650 NAICS)

September
2021

General Liability is added to the product offering

December
2021

Excess is added to the product offering

January
2022

Coverage expansion to Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee

April
2022

Class offering expands to include Auto Repair, Restaurants, Gas Stations and Convenience Stores bringing its total eligible class list to over 700 NAICS codes; Equipment Breakdown coverage becomes available

May
2022

Joyn expands coverage to Arizona, Colorado, Nevada, Oregon, and Washington

October
2022

Coverage for E&S property, general liability, and excess expands to Utah, New Mexico, and Oklahoma

January
2023

Joyn announces $17.7m Series A funding round led by OMERS Ventures with participation from Avanta Ventures, ManchesterStory, Cohen Circle, SiriusPoint and several private individual investors

February
2023

Industry veterans Brian Duperreault and Jim Hackbarth join the Board as independent directors

What brings you joy? For us, it’s asking why.

It’s finding new ways to solve old problems. It’s creating products that deliver to our customers. It’s using data and technology to make better decisions. Every day, we’re working to make the insurance experience more authentic, efficient and trustworthy — and to do something surprising — bring a bit of joy to insurance.

Why does it take weeks after sending in a submission to hear back (or sometimes never)? Why can’t all policies be issued at binding? Why isn’t it standard practice to share data?

Data.
Technology.
Expertise.

Efficient and transparent processes
We maximize every touchpoint to create the most impact
Consistent decision-making
Though our technology breaks the mold, our underwriting makes us predictable, reliable partners
Trusted relationships
The relationships we create and sustain make us quality partners for the long haul
Creative problem-solving
Thinking broadly, not sticking to the status-quo, helps everyone grow
Shared data and collaboration
Data is a two-way street. Sharing data allows everyone to become stronger and more resilient

Let’s join forces.

It’s time to transform insurance into a joyful experience.
The demands of today’s businesses grow each day. You’re looking for partners with services, data and insights to provide a deeper and more holistic offering. Your clients are looking for insurance products that make them stronger and more resilient.

We know insurance. And all of its inefficiencies. We’re delivering a new standard.

Why us? Our team is composed of insurance professionals, data scientists, technologists and product experts. We know that innovative problem-solving comes from diverse thought, culture and experience. We are solving serious, tough problems — and also understand the importance of a world-class team that supports one another.

Seraina Macia

Chief Executive Officer
and Founder

Adam Berger

Chief Underwriting Officer

Pete Delaney

Chief Operating Officer

Devasis Bassu

Chief Technology Officer

Chris Parrillo

Director of Underwriting

Caroline Ettinger

Chief of Staff

Dalton Jorgensen

Head of Operations

Amy Pham

Lead Product Designer

Lindsey Fisher

Senior Underwriting Product Specialist

Marcus Kiah

Underwriter

Alex Bontz

Senior Underwriting Product Specialist

Susan Lee

Senior Product Manager

Sharna' Hines

Underwriter

Tyler Heist

Senior Data Engineer

Oguz Akgungor

Lead Software Engineer

John Young

Lead Data Analyst

James Perry

Senior Operations Specialist

Jasmine Brown

Underwriter

MJ Powers

Underwriter

Scott Hand

Underwriter

Christina Young

Operations Specialist

Christopher Leuer

Underwriter

Jason Wagner

Underwriter

Duy Vo

Operations Specialist

Natasha Benitez

Underwriter

Anwar Ismaili

Operations Specialist

Sam Quint

Operations Specialist

Teri LaTour

Operations Specialist

Fernanda Carlisle

Underwriter

Coming Soon 3

Bradley Stewart

Business Operations Specialist

Powered by our people. Defined by our culture.

Joyn’s values are the promises we make to our trusted brokers and customers – and each other. They are the main pillar of how we’re delivering a transparent and trusted commercial insurance experience. While technology and data make it possible, our people and values are the foundation of our company and the core of how we do business.

Build Impactful Experiences

We build our technology, products, and teams to be powerful, innovative, and results orientated.

Exceed Expectations

We constantly think about the needs of our brokers and customers, solving for tomorrow’s problems, establishing strong relationships, and creating future opportunity.

Break the Mold

We believe that thinking boldly and rejecting the status quo helps everyone grow.

Do the Right Thing

Brokers and customers can always expect us to do the right thing, from how we build and grow our teams to how we give back to our community.

Find Joy

We love what we do and who we do it with. We find joy in learning, listening, teaching, and innovating, working together to create a joyful insurance experience.